Careers

Open Positions

Wrangler
Minimum Requirements:
This position requires a thorough knowledge of horsemanship and care of horses. Candidate must have the ability to: teach basic horsemanship, relate to one’s peer group and work in a team setting, and have at least 3 years equivalent experience. Candidate must have a desire to work with children and adults. This position also requires that the occasional need and use of company vehicles. A clean driving record for one year or more is required to meet insurance requirements. Candidate must be at least 19 years of age.
PM Cook
The PM Cook is responsible for preparing food according to pre-established guidelines and standards, ensuring only quality foods are produced on a timely and efficient manner.

Summary of Essential Job Functions:

  • PM Cook includes but is not limited to preparing food according to guidelines and standards.
  • Only highest quality food served.
  • Cleans, maintains and closes work area.
  • Demonstrates satisfactory food quality, presentation and consistency.
  • Performs duties assigned throughout the shift.
  • Equipped for service on time.
  • Demonstrates satisfactory food presentation, quality, and consistency.
  • Works well with diverse groups of people. 
  • Assumes responsibility and accountability.
  • Appropriate attire.
  • Maintains personal hygiene.
  • Communicate closely with supervisor all repairs, updates to soft goods, paint, and general building maintenance that is needed.   
Dishwasher
The Dishwasher is responsible for the cleaning of all dishes, silverware and glassware. The Hotel Steward is also responsible for cleaning the kitchen floors, storerooms and freezers when needed. Also responsible for taking out the trash, recycling boxes, collecting dirty plates as needed, and general cleaning of the kitchen and related departments.

Summary of Essential Job Functions:

  • Cleans, maintains and closes work area
  • Performs duties assigned throughout the shift
  • Equipped for service on time
  • Works well with diverse groups of people
  • Assumes responsibility and accountability
  • Appropriate attire
  • Maintains personal hygiene
  • Communicate closely with supervisor all repairs, updates to soft good, paint and general building maintenance that is needed
Front Office Manager
This position is responsible for the daily operation of reservations, front desk, spa, and gift shop. This includes, but is not limited to: supervision and communication with all employees in these departments, guest service recovery, point of contact for Signature, review of Signature calls and other reservations training, development and implementation of new promotions in gift shop and spa, and implementation of all strategic plans developed for these areas.

Summary of Essential Job Functions:

Executive:

  • Partner with General Manager to develop strategic plans to move organization forward in effective manner as it relates to guest service department.
  • Implement these strategic plans in conjunction with managers and all other employees. Use formal change strategy to insure consistency and effectiveness in every change process.
  • Utilize technology to further strategic plan and service capabilities.

Operational:

  • Attend weekly operations meetings to understand guest service needs for upcoming week; communicate these needs to individual departments.
  • Responsible for guest service recovery, developing strategies to insure guest complaints and problems are discovered and remedied. Interact with guests at meals to gather feedback and foster intimate, personal feel of property.
  • Must exhibit professionalism and confidentially with data and information shared by the General Manager or other senior management.
  • Focus on achieving team and organizational goals.

Industry:

  • Insure compliance with all safety standards; look for other safety improvements and certifications that both improve our internal safety and the safety of our guests.
  • Establish and maintain a positive, professional relationship with guests and other departments throughout the resort.
  • Act as a 24/7 Ambassador of Tanque Verde Ranch and maintain a positive attitude.  Lead by example.

Supervisory:

  • Insure adherence to all standards regarding staffing, dress code, training and all other service standards.
  • Reinforce safety within the guest service department, communicating any accidents to management and the safety committee for review.

Administrative:

  • Partner with General Manager to develop annual budget, and work together to insure budget is achieved, while also achieving strategic initiatives.
  • Complete all necessary paperwork for Human Resource processing concerning new hires, changes in status, and other necessary documentation.
  • Handle all miscellaneous tasks / projects as assigned by the General Manager in a timely and accurate manner.
  • Knowledge of resort layout, policies, procedures and all capabilities.

Minimum Requirements:

  • High school diploma or equivalent, college degree preferred.
  • Excellent written and oral communication skills.
  • Ability to develop and implement new strategies quickly and effectively.
  • Strong training background with excellent attention to detail.
  • Self-motivating individual with assertive, outgoing personality.
  • Computer literate, with the knowledge to learn or adapt to new programs.
  • Ability to analyze strategies for using technology more effectively.
  • Can manage time and tasks with minimal direction.
  • Must be able to work in a team environment and in high-pressure situations.
  • Strong organizational skills with the ability to multi-task.

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We appreciate your interest in employment at Tanque Verde Ranch! Positions at TVR are a great way to gain valuable work experience and enjoy life in the desert. Our team spirit and dedication to providing the highest quality service to guests is a strong tradition at Tanque Verde Ranch. Tanque Verde Ranch may be the right place for you if you:

• enjoy working in a service position;
• love working with people;
• have a strong work ethic;
• believe in working hard and giving your best;
• enjoy working in outdoor environments;
• are open to working day, evening and/or weekends;
• are at least 18 years of age.